2010年6月大學(xué)英語(yǔ)四級(jí)聽(tīng)力考試模擬試題(15)

　　When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (26) ______for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (27) ______results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (28) ______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (29) ______ he or she has a just claim.

　　Consumers should complain in (30) ______ whenever possible, but if they cannot get to the place of purchase, it is (31) ______ to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but (32) ______, and especially when the consumer can demonstrate what is wrong with the item in (33)_________. If this cannot be done, (34) ______________________________________..The store manager may advise the consumer to write to the manufacturer. If so, (35) _______________________________________. But if a polite complaint does not achieve the desired result, the consumer can go a step further. (36)_________________________________________________.

　　答案及解析：

　　Section A

　　11. W: Look at the mess! And the guests will be here soon!

　　M: Take it easy. I’ll make sure the house is spotless.

　　Q: What does the man mean?

　　【解析】選[A]。男士說(shuō)他肯定會(huì)讓屋子干干凈凈的，也就是他會(huì)打掃屋子的，選項(xiàng)[A]符合題意。spotless意為“一塵不染的，干凈的”。選項(xiàng)[B]、[C]誤解了對(duì)話中的take it easy。

　　12. M: Is the next game going to be held at our stadium or theirs?

　　W: Do you really think it will make much of a difference with a losing record like ours?

　　Q: What does the woman imply?

　　【解析】選[C]。女士說(shuō)對(duì)我們這樣一直保持失敗記錄的隊(duì)伍來(lái)說(shuō)，比賽在什么地方舉行有很大不同嗎?言下之意是他們的隊(duì)伍終將失敗，也就無(wú)所謂在什么地方舉行比賽了，故選項(xiàng)[C]符合題意。

　　13. M: Mum, I got a part-time job at the supemp3arket. Three hours a day weekday and all day Saturday.

　　W: Congratulations!But are you sure you can handle it? What about homework?

　　Q: What’s the woman worried about?

　　【解析】選[B]。母親第一次使用疑問(wèn)語(yǔ)氣，反映出她對(duì)兒子能否兼顧工作和學(xué)習(xí)的擔(dān)心。第二次疑問(wèn)則突出反映了她對(duì)兒子學(xué)習(xí)的憂慮，故選[B]。

　　14. W: You see, there are too many people here. Let’s go to some other places.

　　M: All right. But cold weather in December cannot keep people away from the busy shops.

　　Q: What does the man mean?

　　【解析】選[B]。女士說(shuō)這里人太多了，到其他地方去看看吧。男士說(shuō)，沒(méi)問(wèn)題，但是12月的冷天也不能阻擋人們來(lái)這些熱鬧的商店，言下之意是盡管12月的天氣很冷，逛商店的人仍然會(huì)多，故選項(xiàng)[B]符合題意。

　　15. W: Your exam is over, isn’t it? Why aren’t you cheerful?

　　M: Oh, I don’t know. It isn’t that the questions were too hard, but I always feel uneasy when the exam doesn’t seem to have much to do with the book.

　　Q: What was the man’s opinion of the exam?

　　【解析】選[B]。在but后男士提到試卷與書(shū)的聯(lián)系不大時(shí)，他就總覺(jué)得不安。選項(xiàng)[B] 是對(duì)此的同義轉(zhuǎn)述。對(duì)話提到...it isn’t that the questions were too hard, 意思是這些問(wèn)題其實(shí)并不難。由此可以排除選項(xiàng)[A]、[D]。[C]項(xiàng)中time(考試時(shí)間)在對(duì)話中沒(méi)有提及。

　　16. W: What do you think of the movie?

　　M: It was worth neither the time nor the money.

　　Q: What does the man mean?

　　【解析】選[B]�！皀either...nor...”結(jié)構(gòu)是對(duì)兩個(gè)內(nèi)容的否定，也就是說(shuō)時(shí)間和錢(qián)花得都不值，言外之意就是這部電影根本不值得一看。

　　17. M: Good afternoon. I’m Mr. Jackson. I answered your ad for an experienced advertising executive.

　　W: Oh, yes, Mr. Jackson. Won’t you have a seat? The manager will see you shortly.

　　Q: What do we learn about Mr. Jackson?

　　【解析】選[D]。男士來(lái)應(yīng)聘廣告上說(shuō)的有經(jīng)驗(yàn)的廣告主管職位。女士說(shuō)經(jīng)理馬上就會(huì)見(jiàn)他。關(guān)鍵詞是experienced(有經(jīng)驗(yàn)的)、see you(會(huì)見(jiàn))，另外前面的ad指報(bào)紙上的招聘廣告，后面的advertising executive指的是廣告主管職位，選項(xiàng)[D] 符合題意。

　　18. M: Excuse me, would you please tell me when the next flight to Los Angeles is?

　　W: Sure. The next direct flight to Los Angeles is two hours from now, but if you do not mind transferring at San Francisco you can board now.

　　Q: What can we learn from the conversation?

　　【解析】選[D]。the next flight、direct flight(直達(dá)航班)、transferring(轉(zhuǎn)機(jī)，換乘)構(gòu)成了“在機(jī)場(chǎng)咨詢航班情況”的特定場(chǎng)景。由女士所說(shuō)的if you do not mind transferring at san Francisco you can board now可知答案為[D]。

　　Conversation One

　　W: Can I help you?

　　M: Yes, I’m looking for a book on the presidential election system in the United States.

　　W: Well, all of our textbooks are arranged by subject and course number in the back of the store. Is this a required text for one of the University’s political science courses?

　　M: No, it isn’t. I’ve already looked through all the political science books in the back, but the ones I saw only had a few pages, at most, on the topic.

　　W: How about the paperback section? There may be something there.

　　M: Okay.

　　W: Or better yet, you should try looking in Books in Print.

　　M: I’ve never heard of that. What is it?

　　W: It’s an index that lists all of the books currently available from publishers. If you have a specific book in mind, you can look under the author’s last name.

　　M: But I don’t.

　　W: Then look directly under your subject, presidential elections.

　　M: What happens if I find a book I want?

　　W: Well, if it’s not in stock, we can order it for you.

　　Questions 19 to 21 are based on the conversation you have just heard.

　　19. What is the man looking for?

　　【解析】選[B]。男士說(shuō)“I’m looking for a book on the presidential election system...”，后來(lái)說(shuō)到“I’ve already looked through all the political science books”，由此可以推斷，a book on the presidential election system屬于the political science books。因此，他要尋找的是[B] A political science book。

　　20. Where does the woman first direct the man to?

　　【解析】選[C]。當(dāng)男士說(shuō)需要一本關(guān)于總統(tǒng)選舉體制的書(shū)時(shí)，女士以為他說(shuō)的是textbook，于是馬上說(shuō)“all of our textbooks are ...in the back of the store”。因此，選項(xiàng)[C]符合題干要求。